the nurse manager hears a health care provider loudly criticize one of the staff nurses within the hearing of others the employee does not respond to
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HESI LPN

HESI Fundamentals Exam Test Bank

1. The nurse manager hears a healthcare provider loudly criticize one of the staff nurses within the hearing of others. The employee does not respond to the healthcare provider's complaints. The nurse manager's next action should be to

Correct answer: D

Rationale: The correct action for the nurse manager in this situation is to request an immediate private meeting with the healthcare provider and staff nurse. By doing so, the nurse manager can facilitate a more appropriate and professional discussion of the issues at hand in a private setting. Option A, which involves addressing the behavior quietly, may not effectively resolve the issue as it needs to be openly discussed. Option B is not advisable as the nurse manager should intervene to address the situation and provide support. Option C, notifying other administrative personnel, may escalate the situation unnecessarily before attempting to resolve it directly with the involved parties.

2. When evaluating care of an immobilized patient, which action will the nurse take?

Correct answer: B

Rationale: When evaluating the care of an immobilized patient, the nurse should focus on assessing outcomes and response to nursing care. By comparing the patient's actual outcomes with the outcomes identified during planning, the nurse can determine the effectiveness of the interventions implemented. This process allows for a comprehensive evaluation of the care provided. Choice A is incorrect because the satisfaction of the interdisciplinary team does not directly reflect the patient's outcomes and response to care. Choice C is incorrect as it mainly focuses on the involvement of the patient's family and healthcare team, which may not provide a holistic evaluation of the patient's care. Choice D is incorrect as relying solely on objective data may lead to overlooking important subjective aspects of the patient's response and outcomes, which are also crucial in evaluating care effectively.

3. A healthcare professional is preparing for change of shift. Which document or tool should the healthcare professional use to communicate?

Correct answer: A

Rationale: SBAR (Situation, Background, Assessment, Recommendation) is a structured method for communicating critical information during shift changes or handoffs. It helps to ensure important details about a patient's condition and care are effectively communicated. Choice B, SOAP (Subjective, Objective, Assessment, Plan), is a note-taking format used in healthcare to document patient encounters, but it is not specifically designed for shift handoffs. Choice C, DAR (Data, Action, Response), and choice D, PIE (Problem, Intervention, Evaluation), are not commonly used communication tools during shift changes in healthcare settings. Therefore, the correct choice is SBAR for effective communication during shift handoffs.

4. A nurse on a medical-surgical unit is caring for a client who has a new prescription for wrist restraints. Which of the following actions should the nurse take?

Correct answer: A

Rationale: The correct action for the nurse to take when a client has a new prescription for wrist restraints is to pad the client’s wrists before applying the restraints. This is important to prevent skin breakdown and injury. Tying the restraints to the side rails of the bed (Choice B) is unsafe and can lead to potential harm for the client. Similarly, securing the restraints to the bed frame (Choice C) is not appropriate as it can restrict the client's movement and cause discomfort. Using a quick-release knot to tie the restraints (Choice D) is also incorrect as it may compromise the effectiveness of the restraints in ensuring client safety.

5. The patient is being taught about flossing and oral hygiene. What instruction will the nurse include in the teaching session?

Correct answer: B

Rationale: The correct answer is B. Flossing is essential for removing plaque and tartar between teeth, contributing to better oral hygiene. Choice A is not entirely accurate as waxed floss may not solely prevent bleeding. Flossing three times a day, as mentioned in choice C, can be excessive and unnecessary, while choice D is incorrect as applying toothpaste before flossing is not harmful but might not provide additional benefits.

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